FAQ 16

How do I make a payment to my sports club?

FACTS: 

A user can make a payment to their sports club via the TAGPAY player/parent app. 

As long as the sports club has enabled the store feature to receive single time and subscription payments against the products. 

 

SOLUTION:

Open up the TAGPAY app and log in using your mobile number. Click MWallet or Store tab and select the product or subscription you wish to purchase. 

The check-out page should load where you can enter your name, email and card information. 

Please enter the card details in sequence and not to jump steps. 

  • Enter card number (all cards accepted) i.e. Amex, Visa, etc
  • Enter expiry date 
  • Last three numbers on the back of the card or front of the card depending on csv card type. 
  • Enter postcode where the card is registered. 

Once complete the 'sports club' should receive acknowledgment email and you should get a receipt to your email. 

 

We hope this information has been useful to you! Of courseif you need more help why not give us a call and speak to one of the Tech Guru's on 0203 900 1254 today, we are happy to help.