FAQ 7

How many Smart Readers can I connect at once?

FACTS: 

You can only connect one Smart Reader to one iPhone smart device at the same time. 

SOLUTION:

Steps:

  1. Make sure you have turned on the Bluetooth on your mobile device. 
  2. Then using the toggle switch on top of the Smart Reader, switch it towards the Bluetooth icon. (Blue LED lights will flash to inform the user it is turned on) 
  3. Then press the NFC icon in the TAGPAY coach App, make sure the Smartphone is within close proximity of 5 metres of the Smart Reader. Once paired with the Smart Reader the NFC icon will light up solid green. 
  4. Now the coach can perform the E-registration, assign a Smart Wristband to a Players Profile and perform the Quick Search by tapping search bar and using the Smart Reader to tap a band

 

Tip 1:

Remember the bottom half of the Smart Reader (under the TAGPAY cloud) is the target area a user should aim for when tagging, this is for tap-transmitting purposes.

Tip 2:

If the Smart Reader goes in standby mode press the button on the side of the Smart Reader to 'wake the device up.'

 

We hope this information has been useful to you! Of courseif you need more help why not give us a call and speak to one of the Tech Guru's on 0203 900 1254 today, we are happy to help.